The name ‘Equus Spirit Jewellery’ and the horsehead logo you see here are both registered trademarks to myself,Anna Höglund and have been since 2012. You can only purchase my designs direct through myself (Via my website, FB pages or ETSY shop) .
I’m very thankful to be in a position to indulge myself in the wonderful world of design on your behalf. I spend many hours searching Worldwide through suppliers, Hobby collectors, Vintage shops and online retailers looking for the right components to use in an Equus Spirit Jewellery design. Although I have my trusted sources, You never really know for sure if something is going to work until you have it in your hand. The same is to be said for quality. I try my best to offer detailed and more importantly, Honest descriptions on all of my designs. I also make every effort to explain measurements and fitting as well as being open to any questions from a genuine customer. Unfortunately not all sellers are straight with their customers. Descriptions and photographs may not be so truthful. Please be aware and if in doubt,Ask. All too often I see pieces which are very poorly and often inaccurately described by their creator/seller. Of course, This could be put down to error but sadly, There are many unscrupulous sellers out there who simply don’t care about honest and fair trade, About copying other designers work or about supplying good quality to customers. Please trust that I research every possible component that I use, I understand the material that it is made from. I know the quality and even grade of the Gemstones that I use. I will always state whether something is faux or genuine, Not leave you guessing. Whilst it is a wonderful thing to inspire and to be inspired please be mindful of the Thought,Time,Care and effort that goes into each of my designs. I respectfully ask that you do not imitate my work. Create your own! I would not want for anybody to unknowingly buy an imitation ‘Equus Spirit Jewellery’ item that does not have the same care and attention poured into it.If you are in any doubt as to the validity of an item please don’t hesitate to contact me to confirm. I stand by my designs and standard of workmanship,If you should ever experience a genuine fault with any of my work i will always either correct it where possible or issue a refund.
Equus Spirit Jewellery's Privacy policy 2018
To fulfil your order, you must provide me with certain information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.
Why I Need Your Information and How I Use It
It is needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
When you have provided your affirmative consent, which you may revoke at any time, such as requesting updates on my products
If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law
It may be necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services
Information Sharing and Disclosure Information about my customers is important to my business. I only share your personal information for very limited reasons and in limited circumstances, as follows:
For purchases made through my ETSY shop I share information such as your address,payment details etc with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services. I do not sell or offer your personal information for personal gain. Business transfers If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law. Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others. Purchases are either offered through ETSY or PayPal. Please refer to their privacy policies for more detailed information.
Data Retention I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.
Your Rights If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below: Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request. You can object to my processing of some of your information based on my legitimate interests and receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me For purposes of EU data protection law, I,Anna Höglund, am the data controller of your personal information connected with Equus Spirit Jewellery. If you have any questions or concerns, you may contact me at [email protected], you may mail me at:Sverket 515,Sjövik 44374.Sweden.